You can drop off a MarCum system to be serviced at our facility and all repairs are shipped back to you. Typical turn around time on repairs is usually 8-10 business days during peak season.  Please refer to our contact page for office hours and location. Please note the lobby is not open to the public, drop off instructions are posted once you arrive.

Prior to dropping off your system to be serviced, you will need to fill out a repair claim on our website:

If the system is still under the manufactures warranty period from the date of purchase, please follow the Warranty Repair Process.

If the system is outside of the manufactures warranty period, please follow the Non-warranty claim process

If you have questions regarding your warranty status, you can refer to your user manual or our support site.

Underwater Cameras: 1 year from the date of purchase on receipt.
•      Quest HD, Exploer HDL, Mission SD, VS485c, Pursuit and Recon Series Cameras

Flasher and Digital Sonars: 2 years from the date of purchase on receipt.
•    All LX Digital and Flashers, M-series Flashers, MX-7gps sonars

LX-i and Showdown Troller 2.0: 1 year from the date of purchase  on receipt.

NOTE: Please be aware that some proprietary parts are not for sale and your system would have to be checked in for service to have it repaired by a technician.