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Battery Warranty Policy

In an effort to best serve our customers, MarCum Technologies is following a standardized battery warranty policy. MarCum Technologies replace any components that fail in normal use. Failures due to abuse, misuse, unauthorized alteration, modification, or repair are not covered. The warranty is valid only for the original owner who purchases the unit from an authorized dealer. An original sales receipt dated within the warranty period is required for all warranty claims.

 

For all Sealed Lead Acid Batteries:

  • Less than 30 days from purchase date: Full Replacement with battery
  • More than 30 days but less than 6 months: 70% off retail price plus shipping charges
  • More than 6 months but less than 1 year: 50% off retail price plus shipping charges
  • More than 1 year but less than 2 years: 30% off retail price plus shipping charges
  • More than 2 years: (Out of Warranty) Full retail price plus shipping charges
     
For all systems that come standard with LiFePO4 battery:
(i.e. M1LR, M3L, M3LR, M5L,M5LR MX-7gps, LX-7L, LX-9L,Quest HDL, Explorer HDL & Mission SD L) 
  • LiFePO4 batteries warranted against manufacturer defects for 2,000 charge cycles to 80% full capacity with product registration. (Serial number is stamped on the bottom of the battery in the corner)
  • If you are having troubles with your LiFePO4 Battery, you can try some troubleshooting tips.
 
For all systems with non-removable Lithium-Ion Batteries:
(i.e. Pursuit HDL. Pursuit SD+, Recon 5, Recon 5+, Lithium Shuttle)
  • Less than 1 year from the date of purchase: Full replacement of battery
  • More than 1 year: (Out of Warranty) Full retail price for replacement plus shipping charges back MarCum to have replaced.
     
Lithium-Ion Batteries ( MarCum Mite and Force Batteries)
  • Less than 1 year from the date of purchase: Full replacement of battery
  • More than 1 year: (Out of Warranty) Full retail price for replacement plus shipping charges
  • If you are having trouble with your Lithium Ion Battery, you can try some troubleshooting tips.
 
For all standalone Lithium LiFePO4 Batteries 
(i.e. Impact, Brute, King and Max batteries)
  • Warrantied against manufacturer defects for 2,000 charge cycles to 80% full capacity with product registration.(Serial number is stamped on the bottom of the battery in the corner)
  • If you are having trouble with your Lithium Ion Battery, you can try some troubleshooting tips.

 

 

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