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  1. Pay for the flat rate repair on our website by following the appropriate link below: (You will be paying for the flat repair of your system which includes the cost of return shipping for U.S...
  2. Package up your system to be mailed: In most cases, we will only need the head unit and transducer.  Please place all parts in a box with bubble wrap or other suitable packing materials. If...
  3. You can drop off a MarCum system to be serviced at our facility and all repairs are shipped back to you. Typical turn around time on repairs is usually 8-10 business days during peak...
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  5. Shipping Methods & Timing Shipping Timing: Orders are usually processed within 24 hours and shipped out within 48 hours during normal business hours. We do not guarantee same day processing or...
  6. Return Policy Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you...
  7. All of our systems come with patented 12 level interference rejection (IR) capabilites. A person could have 5 units inside a 5 yard radius all be able to get them all to work with little to no...
  8. There are 4 steps to set up a warranty parts request, please follow the instructions below: Register your system on our support site: Please  Login  to your account. Once logged...
  9. If your sonar system with Navionics mapping is having trouble acquiring satellites, try some of these tips to help connect to GPS satellites.  To achieve fast startup and high-accuracy...