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- Follow the 2 step process below to register your product: 1. Please Login by clicking "Log in / Password Help" on the right side of the page under "Account Issues" (See Figure #1). If you...
- Pay for the flat rate repair on our website by following the appropriate link below: (You will be paying for the flat repair of your system which includes the cost of return shipping for U.S...
- Package up your system to be mailed: In most cases, we will only need the head unit and transducer. Please place all parts in a box with bubble wrap or other suitable packing materials. If...
- You can drop off a MarCum system to be serviced at our facility and all repairs are shipped back to you. Typical turn around time on repairs is usually 8-10 business days during peak...
- In an effort to best serve our customers, MarCum Technologies is following a standardized battery warranty policy. MarCum Technologies replace any components that fail in normal use...
- Shipping Methods & Timing Shipping Timing: Orders are usually processed within 24 hours and shipped out within 48 hours during normal business hours. We do not guarantee same day processing or...
- Return Policy Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you...
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Link to a URL PTG Electronics Non-Warranty Claim
- There are 4 steps to set up a warranty parts request, please follow the instructions below: Register your system on our support site: Please Login to your account. Once logged...
- MarCum Technologies warranties this product to be free from defects in materials and workmanship for (1) one year from the date of purchase. This warranty applies to customers who properly complete...