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- Pay for the flat rate repair on our website by following the appropriate link below: (You will be paying for the flat repair of your system which includes the cost of return shipping for U.S...
- Package up your system to be mailed: In most cases, we will only need the head unit and transducer. Please place all parts in a box with bubble wrap or other suitable packing materials. If...
- You can drop off a MarCum system to be serviced at our facility and all repairs are shipped back to you. Typical turn around time on repairs is usually 8-10 business days during peak...
- In an effort to best serve our customers, MarCum Technologies is following a standardized battery warranty policy. MarCum Technologies replace any components that fail in normal use...
- Canadian Repair Links: NON WARRANTY REPAIR PROCESS WARRANTY REPAIR PROCESS Contact PTG Electronics (Winnipeg Repair Facility) Business Hours: Monday – Friday, 9am - 6pm Central...
- There are 4 steps to set up a warranty parts request, please follow the instructions below: Register your system on our support site: Please Login to your account. Once logged...
- See below video walk through on how to file a claim...
- A blue/grey/black screen means that no camera signal is being sent to the LCD screen. We recommend making sure your battery is fully charged/have over 12 volts on it and all of your connections...
- MarCum Technologies warranties this product to be free from defects in materials and workmanship for (1) one year from the date of purchase. This warranty applies to customers who properly complete...
- If you are looking to charge your camera while out on the water, here are some examples ( Examples of battery packs ) of USB battery back ups to charge the unit while on the water. You can...