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- Pay for the flat rate repair on our website by following the appropriate link below: (You will be paying for the flat repair of your system which includes the cost of return shipping for U.S...
- Package up your system to be mailed: In most cases, we will only need the head unit and transducer. Please place all parts in a box with bubble wrap or other suitable packing materials. If...
- You can drop off a MarCum system to be serviced at our facility and all repairs are shipped back to you. Typical turn around time on repairs is usually 8-10 business days during peak...
- Canadian Repair Links: NON WARRANTY REPAIR PROCESS WARRANTY REPAIR PROCESS Contact PTG Electronics (Winnipeg Repair Facility) Business Hours: Monday – Friday, 9am - 6pm Central...
- Shipping Methods & Timing Shipping Timing: Orders are usually processed within 24 hours and shipped out within 48 hours during normal business hours. We do not guarantee same day processing or...
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Link to a URL PTG Electronics Non-Warranty Claim
- See below video walk through on how to file a claim...
- There are 4 steps to set up a warranty parts request, please follow the instructions below: Register your system on our support site: Please Login to your account. Once logged...
- MarCum Technologies warranties this product to be free from defects in materials and workmanship for (1) one year from the date of purchase. This warranty applies to customers who properly complete...
- If your accessory is still within the warranty period, you will need to Submit a Question to customer service with the following information in the Question box at the bottom of the screen.(See...