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- Pay for the flat rate repair on our website by following the appropriate link below: (You will be paying for the flat repair of your system which includes the cost of return shipping for U.S...
- Package up your system to be mailed: In most cases, we will only need the head unit and transducer. Please place all parts in a box with bubble wrap or other suitable packing materials. If...
- You can drop off a MarCum system to be serviced at our facility and all repairs are shipped back to you. Typical turn around time on repairs is usually 8-10 business days during peak...
- In an effort to best serve our customers, MarCum Technologies is following a standardized battery warranty policy. MarCum Technologies replace any components that fail in normal use...
- Canadian Repair Links: NON WARRANTY REPAIR PROCESS WARRANTY REPAIR PROCESS Contact PTG Electronics (Winnipeg Repair Facility) Business Hours: Monday – Friday, 9am - 6pm Central...
- There are 4 steps to set up a warranty parts request, please follow the instructions below: Register your system on our support site: Please Login to your account. Once logged...
- See below video walk through on how to file a claim...
- A blue/grey/black screen means that no camera signal is being sent to the LCD screen. We recommend making sure your battery is fully charged/have over 12 volts on it and all of your connections...
- In certain situations you may want to view what is below the camera rather than what is in front of it. This "down-view" can be easily achieved by following three steps. Attach the camera fin to...
- Depth Calibration: If the depth display ever indicates a non-zero depth with the camera out of the water, possibly due to a change in barometric pressure. To reset the depth calibration, power the...