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  1. Pay for the flat rate repair on our website by following the appropriate link below: (You will be paying for the flat repair of your system which includes the cost of return shipping for U.S...
  2. Package up your system to be mailed: In most cases, we will only need the head unit and transducer.  Please place all parts in a box with bubble wrap or other suitable packing materials. If...
  3. You can drop off a MarCum system to be serviced at our facility and all repairs are shipped back to you. Typical turn around time on repairs is usually 8-10 business days during peak...
  4. In an effort to best serve our customers, MarCum Technologies is following a standardized battery warranty policy.  MarCum Technologies replace any components that fail in normal use...
  5. Canadian Repair Links: NON WARRANTY REPAIR PROCESS WARRANTY REPAIR PROCESS   Contact PTG Electronics (Winnipeg Repair Facility) Business Hours: Monday – Friday, 9am - 6pm Central...
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  7. Shipping Methods & Timing Shipping Timing: Orders are usually processed within 24 hours and shipped out within 48 hours during normal business hours. We do not guarantee same day processing or...
  8. Return Policy Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you...
  9. All of our systems come with patented 12 level interference rejection (IR) capabilites. A person could have 5 units inside a 5 yard radius all be able to get them all to work with little to no...