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- Package up your system to be mailed: In most cases, we will only need the head unit and transducer. Please place all parts in a box with bubble wrap or other suitable packing materials. If...
- You can drop off a MarCum system to be serviced at our facility and all repairs are shipped back to you. Typical turn around time on repairs is usually 8-10 business days during peak...
- In an effort to best serve our customers, MarCum Technologies is following a standardized battery warranty policy. MarCum Technologies replace any components that fail in normal use...
- Canadian Repair Links: NON WARRANTY REPAIR PROCESS WARRANTY REPAIR PROCESS Contact PTG Electronics (Winnipeg Repair Facility) Business Hours: Monday – Friday, 9am - 6pm Central...
- Shipping Methods & Timing Shipping Timing: Orders are usually processed within 24 hours and shipped out within 48 hours during normal business hours. We do not guarantee same day processing or...
- There are 4 steps to set up a warranty parts request, please follow the instructions below: Register your system on our support site: Please Login to your account. Once logged...
- See below video walk through on how to file a claim...
- There are 4 steps to set up a warranty parts request, please follow the instructions below: Register your system on our support site: Please Login to your account. Once logged...
- Our LiFePO4 batteries when your season is done and your getting ready for packing your gear away for the off season. Make sure to: STORE IN A DRY PLACE WITH TEMPERATURE NOT EXCEEDING 85°F OR...
- Step 1: Reset the BMS (Battery Management System) for the battery by touching the positive and negative terminals at the same time with a screw driver or something similar, creating a...